Last edited by Dugami
Wednesday, November 4, 2020 | History

3 edition of Total quality development found in the catalog.

Total quality development

a step-by-step guide to world-class concurrent engineering

by Don Clausing

  • 218 Want to read
  • 33 Currently reading

Published by ASME Press in New York .
Written in English


Edition Notes

Originally published: 1994.

StatementDon Clausing.
SeriesASME Press series on international advances in design productivity
The Physical Object
Paginationxxii,506p. ;
Number of Pages506
ID Numbers
Open LibraryOL19643194M
ISBN 100791800695

Total Quality management is defined as a continuous effort by the management as well as employees of a particular organization to ensure long term customer loyalty and customer satisfaction. Remember, one happy and satisfied customer brings ten new customers along with him whereas one disappointed individual will spread bad word of mouth and. Total quality management by Joel E. Ross, , St. Lucie Press edition, in English - 2nd ed.


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